Privacy Policy

The purpose of this document is to provide a concise policy statement regarding the Data Protection obligations of Emma Wilson Fitness. This includes obligations in dealing with personal data, in order to ensure that the organisation complies with the requirements of the relevant UK legislation, in particular the European Union General Data Protection Regulation (GDPR) (2018).

Emma Wilson Fitness (“EWF”) must comply with the Data Protection principles set out in the relevant legislation and regulation. This Policy applies to all Personal Data collected, processed and stored by EWF in relation to its service providers and clients in the course of its activities.

The policy covers both personal and sensitive personal data held in relation to data subjects by EWF. The policy applies equally to personal data held in manual and automated form. All Personal and Sensitive Personal Data will be treated with equal care by EWF. Both categories will be equally referred-to as Personal Data in this policy, unless specifically stated otherwise.

EWF as a Data Controller
In the course of its daily organisational activities, EWF acquires, processes and stores personal data in relation to:
• Clients of EWF
• Third party service providers engaged by EWF

Due to the nature of the services provided by EWF, there is regular and active exchange of personal data between EWF and its Data Subjects. This policy provides the guidelines for this exchange of information.

The Data Protection Principles
The following key principles are enshrined in the UK legislation and EU Regulation and are fundamental to the EWF’s Data Protection policy.
In its capacity as Data Controller, EWF ensures that all data shall:
1. … be obtained and processed fairly and lawfully.

For data to be obtained fairly, the data subject will, at the time the data are being collected, be made aware of:
· The identity of the Data Controller (EWF)
· The purpose(s) for which the data is being collected
· The person(s) to whom the data may be disclosed by the Data Controller
· Any other information that is necessary so that the processing may be fair.

EWF will meet this obligation in the following way.
· Where possible, the informed consent of the Data Subject will be sought before their data is processed;
· Where it is not possible to seek consent, EWF will ensure that collection of the data is justified under one of the other lawful processing conditions – legal obligation, contractual necessity, etc.;
· Processing of the personal data will be carried out only as part of EWF’s lawful activities, and EWF will safeguard the rights and freedoms of the Data Subject;
· The Data Subject’s data will not be disclosed to a third party other than to a party contracted to EWF and operating on its behalf.

2. …. be obtained only for one or more specified, legitimate purposes.

EWF will obtain data for purposes which are specific, lawful and clearly stated. A Data Subject will have the right to question the purpose(s) for which EWF holds their data, and EWF will be able to clearly state that purpose or purposes.

3. ….. not be further processed in a manner incompatible with the specified purpose(s).
Any use of the data by EWF will be compatible with the purposes for which the data was acquired.

4. …. be kept safe and secure for a period of 7 years.

EWF will employ high standards of security in order to protect the personal data under its care. Appropriate security measures will be taken to protect against unauthorised access to, or alteration, destruction or disclosure of any personal data held by EWF in its capacity as Data Controller. Access to and management of customer records is limited to those who have appropriate authorisation and password access. Data where held in digital format will be kept on computers and hard drives that are password protected and regularly backed up onto similarly secure devices. Where held in a physical form will be held in locked filing cabinet.

5. … be kept accurate, complete and up-to-date where necessary.

EWF will:
· ensure that administrative and IT validation processes are in place to conduct regular assessments of data accuracy;
· conduct regular assessments in order to establish the need to keep certain Personal Data.

6. … be adequate, relevant and not excessive in relation to the purpose(s) for which the data were collected and processed.

EWF will ensure that the data it processes in relation to Data Subjects are relevant to the purposes for which those data are collected. Data which are not relevant to such processing will not be acquired or maintained.

7. … not be kept for longer than is necessary to satisfy the specified purpose(s).

EWF keeps personal data for a time deemed reasonable and necessary. Once the period has elapsed, EWF undertakes to destroy, erase or otherwise put this data beyond use.

8. … be managed and stored in such a manner that, in the event a Data Subject submits a valid Subject Access Request seeking a copy of their Personal Data, this data can be readily retrieved and provided to them. EWF has implemented a Subject Access Request procedure by which to manage such requests in an efficient and timely manner, within the timelines stipulated in the legislation.

Data Subject Requests
Subject Access Requests
Any formal, written request by a Data Subject for a copy of their personal data will be processed as soon as possible, with the maximum response time being one month as per GDPR. There will be no charge unless the request is manifestly unfounded or excessive. Any such request may be made by letter or email.

Portability Requests
Any formal, written request by a Data Subject for a copy of their personal data to be transferred to another service provider will be carried out within one month.

Rectification Requests
Any formal, written request by a Data Subject for the update of their personal data to rectify incorrect or out-of-date information will be carried out within one month.

Erasure Requests
Any formal, written request by a Data Subject for the erasure or ‘right to be forgotten’ of their personal data will be carried out within one month.

Third Party Contractors
EWF will not share any information with third parties

Data Breach Reporting
A breach is a loss of control, compromise, unauthorised disclosure, unauthorised acquisition, unauthorised access, or any similar term referring to situations where persons other than authorised users, for an authorised purpose, have access or potential access to personal data in usable form, whether manual or automated.

All incidents (a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed) will be reported to the Office of the Data Protection Commissioner within 72 hours. Where devices or equipment containing personal or sensitive personal data are lost or stolen, the Data Protection Commissioner is notified only where the data on such devices is not encrypted. The affected data subjects will also be informed.

Data Breach Logging
All data breaches will be recorded in an incident log as required by the Office of the Data Protection Commissioner. The log will maintain a summary record of each incident which has given rise to a risk of unauthorised disclosure, loss, destruction or alteration of personal data. The record will include a brief description of the nature of the incident and an explanation of why the Office of the Data Protection Commissioner was not informed. Such records will be provided to the Office of the Data Protection Commissioner upon request.